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Sujet : Sauvegarde Q10

Bonjour à tous,

Je me décide enfin à faire une sauvegarde de mon Q10, mais impossible.
J'ai téléchargé Blackberry link, lancé l'installation et à la fin de l'installation : Installation impossible, le compte existe déjà...
Que dois-je faire ?
Merci d'avance.
wink

http://www.blackberry-10.fr/forum/img/reglettes/classic_black.png http://www.blackberry-10.fr/forum/img/reglettes/bouygues.png

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Re : Sauvegarde Q10

Bonjour,

je ne comprends pas bien le rapport entre le compte et la sauvegarde hmm

http://www.blackberry-10.fr/forum/img/reglettes/passport.pnghttp://www.blackberry-10.fr/forum/img/reglettes/free.png 10.3.1.2836
http://www.blackberry-10.fr/forum/img/reglettes/cobaltclassic.pnghttp://www.blackberry-10.fr/forum/img/reglettes/free.png 10.3.2.2836