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Sujet : blackberry bloqué

jai bloquer le terminal de mon portable blackeberry Q5 actuel l'ecran est tout noir avec un panneau jaune et toute juste en bas il est ecrit www.bberror.com/bb10-0015 j'espere avoir une reponse merci


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2

Re : blackberry bloqué

Bonjour déjà ?

BlackBerry PlayBook 16 Go.
PIN BBM : 7B1847AC
Forfait Free illimité & option 4G activée.

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Re : blackberry bloqué

+1

il y a merci, c'est déjà bien.

Cordialement
Flaub
http://www.blackberry-10.fr/forum/img/reglettes/z10.png   http://www.blackberry-10.fr/forum/img/reglettes/sfr.png Carré 24/24 3Go
Z10 STL100-2  O.S.10.3.3.2205 en test.

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4

Re : blackberry bloqué

Bonjour,

Un simple bonjour et un merci ça donne tout de suite plus envie d'aider quelqu'un non ?

Voici ce qui est indiqué sur le site de BlackBerry :

Environnement
BlackBerry 10 OS versions 10.2 et ultérieures

Présentation
Le smartphone BlackBerry 10 ne démarre pas et affiche une image contenant l'une des URL suivantes :
www.bberror.com/bb10-0001
www.bberror.com/bb10-0002
www.bberror.com/bb10-0003
www.bberror.com/bb10-0004
www.bberror.com/bb10-0005
www.bberror.com/bb10-0015
www.bberror.com/bb10-0016
www.bberror.com/bb10-0017

Cause
L'une des situations suivantes s'applique :
0001 / 0002 - La version de BlackBerry 10 OS qui est installée n'est pas prise en charge sur le terminal.
0003 -  Une erreur critique s'est produite lors du chargement du BlackBerry 10 OS.
0004  - L'application Radio qui est installée n'est pas prise en charge sur le terminal.
0005 - Le logiciel Radio qui est installé est absent ou non valide.
0015  / 0016 /  0017  - Une erreur irrécupérable du système de fichiers s'est produite.

Résolution
Rechargez BlackBerry 10 OS. Pour plus d'informations, reportez-vous à l'article KB34045.

Si BlackBerry 10 OS ne peut pas être rechargé ou présente les mêmes symptômes à l'issue du rechargement, rapportez le terminal à l'endroit où vous l'avez acheté pour le faire réparer.

Remarque : pour télécharger et installer la dernière version de BlackBerry Link

http://www.blackberry-10.fr/forum/img/reglettes/q10.png http://www.blackberry-10.fr/forum/img/reglettes/bouygues.png
BBM Channels Addicts à BlackBerry : C000AB2D5